Last Updated: October 6, 2023
Information We Collect
We may collect the following types of information:
- Personal Information: When you sign up for our services or make a purchase, we may collect personal information such as your name, email address, postal address, and payment details.
- Communication Data: If you choose to communicate with us via email, contact forms, or other methods, we may collect the content of those communications.
- Usage Information: We collect information about how you interact with our website, including your IP address, browser type, device information, and browsing patterns.
How We Use Your Information
We use your personal information for the following purposes:
- To provide you with the products and services you request.
- To communicate with you about your account, orders, and updates.
- To personalize your experience and recommend products and services.
- To improve our website and services.
- To comply with legal obligations and protect our rights.
Data Sharing and Security
You have the right to access, correct, or delete your personal information. If you have any questions or requests regarding your data, please contact us using the information provided below.
SMS Compliance Statement
At Vivid Roots, we are committed to ensuring that our SMS (Short Message Service) communications comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) in the United States. This SMS compliance statement outlines our practices to protect your privacy and provide you with clear information about our SMS communications.
Consent to Receive SMS
By providing your mobile phone number to Vivid Roots and opting in to receive SMS communications from us, you consent to receiving text messages related to our products, services, promotions, and updates. You can opt out of receiving SMS messages at any time by following the instructions provided in the SMS or by contacting us through the methods provided on our website.
We aim to send SMS messages with reasonable frequency to keep you informed about relevant information, offers, and updates. Message frequency may vary based on your preferences and the nature of our communications.
Data Usage and Protection
Costs and Charges
Standard message and data rates may apply to SMS communications, depending on your mobile service plan. Vivid Roots is not responsible for any costs or charges incurred by you when receiving SMS messages from us.
If you no longer wish to receive SMS messages from Vivid Roots, you can opt out at any time by replying to an SMS with “STOP” or by contacting us through the methods provided on our website. We will promptly honor your request to unsubscribe from SMS communications.